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Privacy Policy Statement

This is the web site of Via Trading Corporation. Our physical and mailing address is:

Via Trading Corporation
2520 Industry Way
Lynwood, CA, 90262

We can be reached via e-mail at sales@viatrading.com or by telephone at 877-202-3616 (+1-323-214-8914 from overseas).

Our Web Server automatically recognizes any visitor’s IP address and access type which helps us gather broad demographic information. No personal information is captured by our server unless you provide it to us when registering on our site.

Where we obtain personal data

Any personal information we obtain is entered by you when submitting Landing Page forms, Website Registration forms or surveys.

Our server automatically collects only the domain name/IP address of our visitors, but not any other personal data.

Which specific data is obtained

In Via Trading Landing Page forms we may ask for your First Name, Last Name, Email Address, Phone Number, Country and State and Company Type.

In Website Registration forms we may ask for First Name, Last Name, Company Name, Email Address, Merchandise Delivery Address, Phone Number, Cell Phone, Mobile Carrier, Fax, Language, State Tax Exemption ID, How you heard about us, Main type of business, if you already have an Account Manager with us, if you have previously worked with us, your website URL, years in business, if you have purchased customer returns before and what are you looking to purchase.

What applications we have for this data

The information we collect is used to better serve our customers and to improve the personalized content of our website.

For example, if we know a user is located in the state of New York, we may show him “related products” that other customer located in New York purchased in the past. This is because we think him, as other people in the same state, might be interested in the same products.

We use 2 systems, AEM’s WebJaguar CMS and and own PHP application system, to manage this data.

Who can access this data

Only Via Trading account managers and Via Trading team members can view this data, exclusively for operational and software improvement purposes.

Cookies

Our site uses cookies to record session information and to keep track of your user account. They track information such as what items users add to their shopping carts, and what pages users access or visit. These help us tailor our website to our users’ interests and needs in order to provide more relevant product information.

You can read more about our Cookie Policy in here.

Email Subscription and Contact Permission

You may supply us with your e-mail address by registering on our website or joining our mailing list or by sending us an email.

Either way, if you actively agree to, you may receive periodic emails or texts from us with information on new products, services or upcoming events. Once you have agreed to be contacted by us, you can withdraw that consent at any time by emailing us at sales@viatrading.com or calling us at 877-202-3616. You can also opt out of any specific mailings you receive by clicking on the “unsubscribe” link at the bottom of each mailing. Unsubscribing fully from the list will remove you from all our mailing lists. Should you wish to receive our mailings again in the future, you will need to join our mailing list once again on www.viatrading.com.

When emailing or calling us to remove you from our contact list, please be ready to provide us with your full name and address to make sure your name is removed from the list. If you have any questions or require more information about how any of your information is used, please feel free to call or email us anytime.

Phone Number and Contact Permission

Persons who supply us with their telephone numbers when registering online will only receive telephone contact from us if checking the box agreeing to it while registering. In that case, we may contact you with information regarding orders placed on-line or special events, new products and services or promotions Via Trading is sponsoring. If you agreed but do not wish to receive such phone calls anymore, please let us know by emailing us at sales@viatrading.com. When emailing, please provide us with your full name and address so that we may accurately identify you and remove you from our call list.

Not sharing data with 3rd Ad Parties

Only Via Trading can access the data you supply to Via Trading.

We do not partner with or have special relationships with any ad server companies.

We do use Google Remarketing scripts that allow us to create Google AdWords ad campaigns in whichever website Google Ads are active, considering our preferences are set so the ads should only show up in websites which might be of interest of our customers.

Up to date Privacy Policy

We may not use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If doing so, we will ask for your consent first. If our information practices change at some time in the future we will post the policy changes to our Web site and notify you of these changes. We will always provide you with the ability to opt in and out of any new uses. If you are concerned about how your information is used, you can check our Privacy Policy for any changes, or email us at sales@viatrading.com with any questions.

Right to Access to own data

Upon request, we can provide site visitors with access to all information we have about them (including proprietary information): Financial information (e.g. credit card account information), unique identifier information (e.g. customer number or password), transaction information (e.g. dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g. e-mails, customer inquiries), and contact information (e.g. name, address, phone number). Consumers can gain access to this information by e-mailing us at the above address.

Contact information and Credit Card information are kept in our physical facility and are not shared with any third parties. Credit Cards are processed physically in-house and do not go through an online third party Credit Card processing company.

Right to Rectification

Any inaccuracies in a user’s contact information can easily be updated. Please email us at sales@viatrading.com or call 877-202-3616 if you notice any incorrect information in your account which you would like to see corrected.

Right to Erasure

Customers can ask to remove all data we have from them at any time. Please email us at sales@viatrading.com or call 877-202-3616 to do so.

Data Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you on our site.

If you feel that this site does not follow its stated Privacy Policy, you may contact us at the above addresses or phone number.