How to Place an Order
You can buy cases, pallets, multi-pallet lots and full truckloads. There is no minimum dollar order.
You’ll need a free Via Trading account before we can invoice your order.
Order Online
Sign in to your account, browse available inventory and add the merchandise you want to your cart.
You can combine multiple listings in the same order, for example several pallets on an LTL shipment or different SKUs in a full truckload.
When you submit the order, you can provide:
- Your preferred payment method
- Shipping or facility pickup
- Delivery information
- Any special instructions
Submitting an order does not reserve the merchandise. Availability is confirmed when we confirm the order.
If anything needs clarification, we will contact you.
Order Through Our Team
Work with an Account Manager when you want help with a listing, a mixed or recurring order, or freight that is not a standard online quote.
Phone
Call (877) 202-3616 during business hours.
Email sales@viatrading.com with the merchandise or listings you are interested in.
Message (323) 947-3127 during business hours for product questions or help placing an order.
Live Chat
Use Live Chat anywhere on the website. Live Chat is available 24/7 through our AI assistant; our human team is available during business hours.
Your Account Manager
Existing customers can contact their Account Manager directly to place an order or get help with a purchase.
If you need help creating your Via Trading account, our team can assist.
Order in Person
Visit our Los Angeles or Tampa facility Monday through Friday, 8 AM–6 PM local time. No appointment is required.
You can visually inspect available merchandise, select what you want, pay at the facility and normally take your merchandise with you the same day.
Shipping can also be arranged if you do not want to take the merchandise with you.
If you are coming for a specific listing, contacting us before your visit is a good idea because liquidation inventory changes frequently.
Make an Offer
Selected listings allow registered buyers to submit a Make an Offer request.
We may accept, decline or counter depending on the merchandise, available quantity and offer.
Submitting an offer does not reserve the merchandise unless we confirm the order.
What Happens After You Submit an Order?
We Review the Order
We confirm the details that apply to the transaction, including:
- Availability
- Quantity
- Final price
- Applicable taxes or fees
- Payment method
- Shipping or pickup
- Required customer information
Shipping or Pickup
Shipping: Most domestic U.S. shipments can receive a shipping quote online. Ocean freight, including containers and ocean LCL or pallet shipments, is quoted manually. If a manual quote is required, we add the applicable freight cost before confirming the order.
Pickup: If you are collecting from one of our facilities, we confirm the pickup location and timing.
We Confirm the Order
Once the merchandise, shipping or pickup arrangements and other applicable details are confirmed, we provide the final order summary and payment instructions.
Payment is due within 48 hours of order confirmation unless we agree to different terms.
We Prepare the Merchandise
After payment is completed, the merchandise is released for shipment or pickup.
If you are picking up, the order must be paid and collected within 48 hours of order confirmation.
If you pay at the facility for merchandise that is available there, you can normally take it with you the same day.
Resale Certificates
A valid resale certificate may be required for tax-exempt purchases depending on where the merchandise is shipped or picked up.
You can still purchase without one. Applicable sales tax is added where required.
Common Questions
Is there a minimum order?
No.
Via Trading has no minimum dollar order requirement and no membership fee.
Depending on available inventory, you may purchase:
- Individual cases
- Pallets
- Multi-pallet lots
- LTL loads
- Full truckloads
Buy at the level that works for your business and budget.
Can I buy just one pallet?
Yes.
You do not need to purchase a truckload. Many listings are available by individual case, pallet or smaller lot.
Availability and lot sizes vary by listing.
Can I combine multiple listings into one order?
Yes, when the merchandise and fulfillment requirements allow it.
You can add multiple available SKUs to your Shopping Cart and review them together. Combining merchandise may also allow you to compare how different order combinations affect shipping costs.
Can I make an offer on merchandise?
Yes, on eligible listings.
Inventory marked Make an Offer allows you to submit an offer directly through the website.
Not all inventory is negotiable, so look for the Make an Offer option on eligible listings.
What payment methods does Via Trading accept?
Available payment methods may vary by order type and transaction.
Payment options may include:
- Major credit cards
- Debit cards
- ACH
- Wire transfer
- Cash for eligible in-person transactions
- Checks or other approved payment methods
Applicable payment instructions will be provided when you place your order.
Do I have to pay sales tax?
Sales tax treatment depends on factors including where merchandise is purchased, delivered or picked up and whether valid resale documentation is provided.
Customers purchasing merchandise for resale may be eligible for sales tax exemption when the appropriate resale documentation is submitted and accepted.
If tax applies to your transaction, it will be reflected on your order.
Contact an Account Manager if you have questions regarding documentation required for your purchase.
Ready to Place an Order?
Browse available inventory or contact us if you want help placing an order.