Frequently Asked Questions (FAQ):
Search Word(s)
at least one word
all words
exact match
 
showing 1-50 of 55

Via Trading Corporation is a family owned business founded in 2002.

Via Trading is a wholesale supplier of consumer goods specializing in the sale of liquidated, overstocked and customer return merchandise. We utilize a vast network of sources including retailers, manufacturers, insurance companies and bankruptcies so as to provide our customers with one of the widest varieties of wholesale merchandise choices and lowest cost alternatives in the industry.

Our significant purchasing volumes allow us to benefit from additional savings which we pass on to our customers and together with the variety of wholesale goods we offer, help us create a one-stop shopping experience to fulfill our customers' needs.

Having always taken a long-term appropach to business, we aim to build long-term relationships with customers as opposed to one-shot deals.


We are able to ship at very competitive rates nationwide and can also export throughout the world. We can take care of all the logistical issues, whether shipping 20 miles or 10,000 miles away. We are proud members of the Better Business Bureau with an A rating and have been recognized three years running as one of the country's fastest growing companies (Inc. 500). We have also been featured on NBC, ABC, The CW, Forbes Magazine and Investors Business Daily.

We aim to please all customers, whatever their size and we hope that you will always find us honest and sincere to deal with. We pride ourselves in our quick and efficient customer service. Emails are always answered promptly and efficiently and you will always hear a human voice whenever you call during our business hours.


Most department stores or large stores have 'programs' which help them liquidate their 'salvage' goods. Such programs are commonly called 'Salvage Program', 'Liquidation Program', 'Asset Recovery', 'Reverse Supply Chain Management' etc. Basically all department stores will 'salvage' items which they choose to no longer sell in their stores.

These goods will include customer returns, shelf-pulls, mark-down items, out-of-season, discontinued items, in-store display items, overstocks etc.

Please visit our resource pages for more information about these types of goods and what to expect.

We always welcome phone calls, in-person visits or emails if you have any questions or comments.

We would also very much appreciate any feedback you may have in regards to our website, its contents or ways to improve it - feedback@viatrading.com

Contact Information

Address: 2520 Industry Way, Lynwood, CA, 90262

Tel: 1-323-214-8914
Toll Free 1-877-202-3616
Fax Free 1-877-677-5975
Int'l Phone: +323 214 8914
Int'l Fax: +323 214 8936

Email: sales@viatrading.com
Opening Hours Mon - Friday: 7am - 7pm PT; Saturday: 9am - 5pm


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWho+are+we+and+what+do+we+do%3F%3C%2Ffont%3E

Why have over 10,000 Businesses & Individuals chosen Via Trading as their Supplier?

*7 Years Specialization in the Customer Return/Salvage Industry

*We do not have a retail operation (we do not compete without customers) as some other liquidation companies do

*We maintain an "A" Rating with the Better Business Bureau

*Consecutively ranked among the USA and Los Angeles's Fastest Growing Companies three years running

*Rated 76th Fastest Growing Company in the L.A area in 2008 (Inc. 500)

*Rated 78th Fastest Growing Consumer Goods Company in the USA in 2008 (Inc. 500)

*Rated 48th Fastest Growing Company in the L.A area in 2007 (Inc. 500)

*Rated 27th Fastest Growing Consumer Goods Company in the USA  in 2007 (Inc. 500)

*Rated 40th Fastest Growing Company in the L.A area in 2008 & 2009 (Los Angeles Business Journal)

*Rated 24th Fastest Growing Company in the L.A area in 2007 (Los Angeles Business Journal)

*Rated 93rd Fastest Growing Consumer Goods Company in the USA in 2009 (Inc. 500)

*Rated 99th Fastest Growing Company in the L.A area in 2009 (Inc. 500)

*No minimum dollar amount orders

*Our team has over 100 years combined sales & customer service experience

*Visits to our warehouse are welcome! No appointments needed!

*All merchandise can be inspected prior to purchase

*We have expanded and moved to larger premises 3 times since incorporation in 2002

*Multilingual Staff (English, Spanish, French, Arabic, Hebrew, Italian)

*Over 90% of our sales are generated from repeat business

*Over 90% of orders ship within 24 hours

*We ship nationwide and internationally (excellent rates), or you can pick up your goods yourself!

*We carry the largest variety of goods in the industry

*We accept Credit Cards and Paypal as well as Wire Transfers, Checks & Money Orders

*We own all of our merchandise. Goods are warehoused and shipped from our own facility

*Full staff to cater to all customer needs. Fast replies to emails!

*All customers have their own account manager and their account manager's cell phone number for easy access & communication

*Open 68 hours a week (6 days a week)

*Easy ordering online, by phone, email or in person

*You can track all your order history online and print invoices for your records

*User-friendly interactive website with useful tools and valuable industry resources & information!

*No business license or tax ID number needed to purchase

*New arrivals daily! Constantly changing stock!


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhy+work+with+Via+Trading%3F%3C%2Ffont%3E

 

Contact Information


Telephone: 1-323-214-8914

Toll Free: 1-877-202-3616

Fax:  1-877-677-5975

 

Int'l Phone: +1 323-214-8914

Int'l Fax: +1 323-214-8936

 

Address:

Via Trading Corporation

2520 Industry Way

Lynwood, CA 90262

Electronic mail: sales@ViaTrading.com

Click here for directions


Own Pick-Up available - Visitors always welcome - No appointment needed

 

VISIT US!!

Our new facility boasts a 240,000 sqft warehouse, over 300 parking spaces, 14 loading/unloading docks. Located just off the 105 Freeway and within 20 minutes of LAX, Downtown LA or West LA.

 


2520 Industry Way
Lynwood, CA 90262

Click the map for directions.



Open Monday - Friday from 7 a.m. to 7 p.m.
Saturdays from 9 a.m. to 5 p.m.

 

 

Name/Company Name
Email Address
Contact Phone
Have you purchased from us before?
If yes, what is the name of your account manager?
If not, have you communicated
with anyone at Via before? If so, who?
Your Inquiry/Question
 
 
 




Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+can+I+contact+Via+Trading%3F%3C%2Ffont%3E

We are able to offer you very competitive shipping quotes to any destination nationwide.

Depending on the "load" which you purchase, there is sometimes the option to reduce shipping costs, and "break down" the pallet into 2,3,4 or 5 large cartons which we will then ship using UPS or UPS Hundred Weight. This can sometimes reduce shipping costs especially when shipping to a residential address - though only some of our pallets can be shipped in this way.

Though Via Trading will arrange shipping for you - all claims should be made directly with the carrier. We are not responsible for freight rates, lost, delayed or merchandise damage due to shipping. All shipping quotes are given with no insurance unless specifically requested by the customer.

You are also free to arrange your own delivery, or point us out to companies that you have worked with before and who you would like to arrange delivery for you.

A manned forklift is available to help load the pallets at no charge.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWho+will+arrange+delivery%3F%3C%2Ffont%3E

Shipping costs depend on several factors such as:

*What & how many pallets/cases/loads you are purchasing

*Your address/where the merchandise is going

*Whether the delivery is to a HOME or to a COMMERCIAL location

Please click here to access our "Shipping Information" page that will give you detailed information about:

*Obtaining a shipping quote

*General shipping costs

*Shipping times

*Shipping methods

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+much+does+shipping+cost%3F%3C%2Ffont%3E

If we cannot ship the particular load using UPS or UPS Hundred Weight, we will ship the whole pallet. Your pallet should arrive to you completely covered with black shrink wrap. We always take care to pack as safely and efficiently as possible.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+do+you+ship+the+pallets%3F%3C%2Ffont%3E

Most orders, unless otherwise specified, are shipped within 24 to 48 hours of payment. Most orders will reach their destination within 1 to 5 working days of being picked up from our warehouse.

International orders take 6-14 days to arrive if shipped by air, and 45-60 days if shipped by sea.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+long+before+my+order+is+shipped+and+delivered%3F%3C%2Ffont%3E

Yes.

We ship internationally on a daily basis. We can ship to almost any country in the world with merchandise arriving within 6-14 business days for air shipments and 45-60 days for sea shipments.

Please click here for information on international shipping rates and times.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EDo+you+ship+internationally%3F%3C%2Ffont%3E

We are open to the public 6 days a week (Mon-Fri from 7 am to 7 pm, Saturdays from 9 am to 5 pm). You are welcome to come to the warehouse anytime during business hours to view and inspect the merchandise before purchasing. No appointments necessary!

To place an order on our website:

Ordering from us is very simple. We can take your order on the phone, by email, through our website or in person.

For instructions on how to place an order through our website, please read the information below. To order in any other way, either send us an email to sales@viatrading.com or call 877-202-3616 for information.


1)
Register for a free account HERE. Once you have registered, you will have the ability to place an order.


2) Browse through the listings in any of our categories. Once you find something you like, click "add to cart" to add the item to your shopping cart. Once you are ready to go, click on "checkout" and follow the prompts.

YOUR PAYMENT WILL NOT BE TAKEN AT THE TIME OF THE ORDER- THE INVOICE GENERATED IS PRELIMINARY AND DOES NOT INCLUDE SHIPPING FEES. YOU WILL BE CONTACTED AFTER YOU PLACE YOUR ORDER FOR PAYMENT INFORMATION.

3) Your Account Manager will be in touch with you by email or by phone within 24 hours of your order arriving in our system. We will work on the best shipping options for you, and will email you payment and order completion instructions at that point.

If you need to expedite the process, please don't hesitate to call us at 877-202-3616. Otherwise, you will receive a call or email within 24 hours (during business days), or the following Monday (if your order is placed over the weekend).

4) When you receive your payment instructions, you will be free to submit the payment and order confirmation documents at your convenience. We accept many methods of payment: Credit Card*, Paypal, Money Orders or Wire Transfers. (International orders will need to be paid by Wire Transfer).


5) Once we receive your order confirmation documents and payment, we will ship out the merchandise within 48 hours. You will receive a tracking number by email so you can follow your order until it reaches you.

*Fees may apply for in-person Credit Card purchases.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+can+I+place+an+order%3F%3C%2Ffont%3E

If you are in California and have a Reseller's Permit (not required for purchase), we will email you the link to a form which you will need to fill-out, sign and fax back to us along with your Resellers Certificate (first time only). A Reseller's Permit allows you to purchase merchandise from us without paying the 8.75% California Sales Tax at the time of purchase.

If you are a resident of California and do not have a re-seller's certificate, you can still purchase merchandise but you will be charged the standard Los Angeles County 8.75% Sales Tax on your order.

If you'd like to obtain a Reseller's Permit, please visit www.boe.ca.gov for more info on obtaining one.

You can also click here to access the phone numbers of all the Board of Equilization offices in California: http://www.boe.ca.gov/info/phone.htm

The only other form you will be required to fill out is our Conditions of Purchase document, which will be sent to you by email along with your invoice after you place your first order with us. This document outlines our conditions of sale and will require your signature and approval before we take payment on your order.

If you come purchase in person and are a resident of California, please bring your resale permit and photo ID with you. If you don't have a permit, you can still purchase but sales tax will apply.

If you are not a resident of California but are still coming to purchase in person, please bring a copy of your business license. You will need to fill out an "Out of State" form stating that you are taking the goods out of state for resale, and we will need to attach a copy of your out of state business license to that form.

Customers from Arizona, New Mexico, Oklahoma, Utah or Texas who come to purchase in person will need to bring in a copy of their state's reseller's permit in order to be exempt from sales tax. They will also need to complete the "Border States Uniform Sale for Resale Certificate" in order to be exempt from sales tax. This form will be provided in our office at the time of purchase.



Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EDo+I+need+to+provide+any+documentation+before+placing+an+order%3F%3C%2Ffont%3E

While browsing our website, you will notice that our pricing works in two ways:

Pricing by the Piece and Pricing by the Pallet

On some listings like many of our case packs and some of our shoe pallets where an exact piece count is available, the price that you see next to the item is the PER PIECE price.

For instance, if an item looks like this:


 On the left hand side you have the price per piece. In this instance, the price per piece is $0.75.

 On the right hand side, we give you the quantity of items per box. In this case, there are 200 units/case.

 Your total price for this box (not including shipping) is therefore: $0.75 x 200 = $150


If an item looks like this:


It means this is an item that we offer with volume price breaks. The more cases you order, the cheaper each case (and each piece) will be. 

On the right hand side you see there are 250 units/case.

If you buy 1 case, your price per piece is $1.50 (x 250 units/case = $375 per case)

If you buy 2-3 cases, your price per piece goes down to $1.40 (x 250 units/case = $350 per case)

And so on.


If an item looks like this:


It means there is no exact piece count inside the lot or pallet, and the pallet is sold at a flat price.
In this case, 1 pallet costs $300 and we do not have an exact breakdown of how many units are inside each pallet.

If you have any further questions on our pricing, please don’t hesitate to contact us anytime either by phone at 1-877-202-3616 or email sales@viatrading.com.



Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+does+your+pricing+work%3F%3C%2Ffont%3E

Customers can pay via Check*, Money Order, Bank Deposit, Wire Transfer, Pay Pal** and major credit card***.

*Check must clear before we release the goods

**We only accept Paypal if you have a confirmed address which is the same as your delivery address.

***The first time you pay with a credit card you will need to Fax us a front and back copy of the credit card as well as a copy of ID. You will also have to fax us a signed Template Credit Card Authorization form as well as signed copy of the invoice which we will provide. We will only ship directly to the Credit Card holder.

Truckload orders and orders over a certain amount can not be paid using Pay Pal and/or Credit Cards.

 




Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+can+I+pay%3F%3C%2Ffont%3E

After you place an order, it will be reviewed by your salesperson and you will be emailed links to the forms you will need to fill out. If you did not receive this information, please let us know- You can also access the forms by clicking here.


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhere+do+I+obtain+the+forms+I+need+to+fill+out%3F%3C%2Ffont%3E

Typically Customer Return Pallets/Loads are made up of a variety of products which a retail or major department store has decided to sell off in bulk at a much reduced price or items which it can no longer sell at the regular retail price - some characteristics of these items would be:

  • In Store display items
  • Out of box items
  • Items with damaged exterior packaging
  • Returned to the store by a customer and the store can not or does not want to re-shelf it.
  • Cosmetic blemishes or slight defects
  • Missing minor or major components (such as either a remote control, manual, a cover, cables etc.)
  • Defective when returned by customer
  • One or more of the items features do not work
  • Overstocks
  • Out of season items

Depending on what store they come from and what category of product it is, working percentages on customer return loads can vary greatly.

Generally speaking, the recognized industry average when trying to estimate working percentages is said to be around 65-75% working, 20% repairable, and the remainder throwaway/scrap/parts, etc.

In practice, no individual load or pallet will have that exact breakdown, but these percentages are fairly accurate when describing the average expected condition of the goods when purchasing them regularly.

Ultimately, this is a rough approximation and the actual working percentage on any given pallet or load can be much worse or better.

Note: many stores do not separate 'returns' from 'overstocks' and it is very typical that a good percentage of their 'salvage' loads will be made up of overstocks and shelf-pulls.

Most of our pallets will be made up of customer return items though we have several listings of New Overstock or Master Case items. You can search for items listed as New/Overstock by clicking on the corresponding category on the left navigation menu.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+is+a+%22Customer+Return+Product%22+%3F%3C%2Ffont%3E

Please provide us with the following information:

(i) Zip Code

(ii) Whether you have a business or residential delivery address.

(iii) Whether you require a truck with a lift-gate (for lowering the pallets to the ground) - (NB: usually if purchasing one or two pallets, and if the products on the pallets are not too heavy, it is feasible not to request a truck with a lift-gate and to manually unload the pallet by hand.

(iv) The number and type of pallets you would like to receive a shipping quote for.

Please note: all shipping quotes sent out are only quotes, and are to be confirmed once order is placed.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+Information+do+I+need+to+provide+in+order+to+get+a+shipping+quote%3F%3C%2Ffont%3E

Depending on the Pallet, the type of products and on the department store this percentage varies a lot.

For example, typically speaking - a clothes load has very little defective items. Most items would have just been returned to the store and the store would just sell them in bulk very cheap as part of a "Returned" load because they do not wish to repack it, re-tag it, clean it if necessary etc. Underwear and socks loads are usually always brand new since most stores do not allow the return of socks and/or underwear from customers.

Also, some department stores have more elaborate Repair & Service Centers than others. Products from stores which have comprehensive Repair & Service centers tend to have a higher defective rate. Generally speaking, electronic items have a higher defective rate - whilst non-electronic items such as toys, cookware, cutlery, accessories, domestics etc. tend to have much lower defective rates (e.g. a set of 50 pcs of cutlery may be in a return load simply because one of the pcs has broken. But you can still sell 49 of them!)

The generally recognized industry average used when trying to estimate working percentage is as follows:

65%-75% working
20% Repairable
remainder scrap/spare parts/throwaway etc.

Of course no individual load or pallet will have that exact breakdown, but generally speaking these percentages are a fairly accurate way to describe the
average expected condition.

Please note - exact working % of any particular pallet/load is unknown - and all items are always untested.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+percentage+of+the+products+work%3F%3C%2Ffont%3E

Overstocks and shelf pulls typically refer to merchandise that has never been purchased by a customer, but are considered excess inventory from store shelves and/or warehouses.

Overstocks will typically be in good selling condition, and will have some of the following characteristics:

  • Items may have price tags/retail or discount stickers on them
  • May show signs of handling
  • May be defaced/de-labeled (inner labels or tags removed to prevent return to the store)
  • A percentage of the items may be out of box or in open boxes
  • Short-dated or expired goods may be found in some pallets

In the vast majority of cases, new overstock goods require much less work than customer returns in terms of testing and repairing, but you should expect to have some checking work to do, as well as cleaning off potentially dusty items, removing price tags if necessary, before selling the items.

Another type of new overstock item in the industry is referred to as “Master Case Goods.” Master case goods signify goods that are 100% new and still in the original manufacturer’s exterior factory packaging. Via Trading deals with these items periodically.  You can find these items in the “master case” section of our website.



 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+are+Overstocks+or+Shelf+Pulls%3F%3C%2Ffont%3E

Most transactions made in this kind of industry are made 'blind' (i.e. without a manifested list of exactly what the pallet and/or truckload contains).

Certain department stores often do provide a manifest when we purchase truckloads from them but more often than not, manifests are not available or are only available with the truck once we receive it.

When it comes to pallets, the very large majority of pallets do not have a manifest and the only way we can provide one is by individually going through the pallet and manifesting each item inside - whence ourselves, and others in this industry do not and cannot provide exact manifests.

Alternatively, we do provide approximate piece counts and value of each pallet when this information is available to us.

We do also provide pictures of current or past loads and descriptions for each pallet/load that we offer.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3ECan+I+know+exactly+what+is+in+the+pallet+before+purchasing+%3F%3C%2Ffont%3E

Depending on the type of pallet/listing - the average value and piece count is taken looking at the total piece count and value of the truckload we purchased and then dividing it by the number of pallets.

For instance if we purchase a hardware Load of say 10 pallets - we know that the total wholesale value of the load is $20,000 and the total piece count in the load is say 3,000pcs. If we divide that by the number of pallets - in this example 10 pallets, then we determine that the average piece count is 300pcs per pallet and the average wholesale value is roughly $2,000 per pallet.

The piece count is pretty clear cut - but in order for us to express an average retail value, and then depending on the type of items, we would "Mark-Up" the wholesale value as best and accurately as we can in order to express the average Retail Value of the pallet - in this case $2,000 wholesale value would be expressed say as between $3,000 to $4,000 Retail Value.

Please note - this is not an exact science - and also assumes that each pallet in the load has more or less the same value and piece count - which is generally but not always the case.




Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EHow+are+the+average+values+and+piece+counts+calculated%3F%3C%2Ffont%3E

In the long term and looking at several purchases most people in this industry would agree that the payoffs and profits are generally very good and that the long-term risk is generally minimal.

However when looking at any single purchase - YES - there is a definite risk in purchasing customer returns - and all items are sold AS-IS regardless of anyone's best intentions to advertise each load as accurately as possible.

All persons contemplating purchasing such items must be aware and prepared of the risk. Like most businesses in life - the higher the risks - the higher the potential returns.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EIs+there+a+risk+in+purchasing+Department+Store+Returns%3F%3C%2Ffont%3E

No.

Purchasing department store returns is not for everyone. This is not a 'get rich quick' scheme. The payoffs are high for those prepared to work hard and put effort in their purchases in order to create the highest possible return on investment. This is a 'get-rich consistently with hard work & creativity scheme'.

  • If you are not prepared to test items do not purchase.
  • If you are not prepared to repair items - do not purchase.
  • If you only want to deal with 100% retail ready items do not purchase.
  • If you are not prepared to expect a percentage of items to be out of box, defective, cosmetically blemished etc. do not purchase.

If you are prepared to test, fix, clean, cannibalize, be creative in sales, open new sales channels in order to get the most revenue back when needed - then do purchase. Purchasing returns is not for everyone - and it generally involves more work and resources than purchasing brand new items.

Please do not get this wrong - after all we do not want to discourage you - this is a profitable business for the large majority - and the industry as a whole is approximately $100 Billion in size.

Thousands of people on a daily basis buy and sell such items - many take it up part-time or full-time and profit very well from this. Bottom line is: if prepared to put in a fair share of work and effort - then this could be very profitable for you.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EShould+everyone+be++purchasing+Department+Store+Returns%3F%3C%2Ffont%3E

We welcome people to come in and visit our premises. You are free to visually select your pallet before you purchase it.



 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3ECan+I+come+in+and+check+out+the+pallets+before+I+purchase%3F%3C%2Ffont%3E

No - you may come visit us at anytime during our working hours. If you are coming to purchase a particular listing you may call ahead just to ensure that we have it physically in stock on that particular day.

Our business hours are:

Monday-Friday from 7 am to 7 pm
Saturdays from 9 am to 5 pm


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EDo+I+need+an+appointment+before+I+come+in%3F%3C%2Ffont%3E

Especially if you are just starting out in this industry, you may be running into words and terms you are not familiar with. We have put together a list below to help clarify some commonly used terms in the liquidation industry.

If you know of some other terms that would be useful to add to this list, feel free to email us at feedback@viatrading.com. Thank you!


Packing Terms
Term Definition
Pallet Wooden (and sometimes plastic) structure used to support goods while in transit or being moved. Standard pallets are 40" x 48" and typically moved using forklifts or pallet jacks.
Skid Alternative term used to refer to a pallet.
Gaylord Typically a large open cardboad box placed on top of a pallet and used to store or move large quantities or smaller loose items. Come in various sizes but are typically 48" x 48" x 48"
Bin Large open cardboard box, similar to a gaylord but much shorter (approximately 24" in height)
Case pack/case lot Generally refers to loose items packed in a small case. Typically used for shipping smaller goods such as cosmetics, clothing, accessories, etc. Case packs/lots typically have a predetermined unit count.
Master Case 100% brand new factory sealed merchandise, still in its original packaging.
Industry & Merchandise Terms
Salvage Different companies attribute different meanings to this term. Typically, salvage can be used as an umbrella term to describe any type of goods that a store or manufacturer no longer wishes to market for whatever reason, and choose to liquidate. Many people in the industry refer to salvage goods as goods that have been heavily teched, or goods that have gone through a service center.
Customer Return Item which has been purchased by a consumer and then returned to the store for any number of reasons.
Shelf Pull/Overstock Overstocks and shelf pulls typically refer to merchandise that has never been purchased by a consumer, but is considered excess inventory from store shelves and/or warehouses. May include store samples and/or excess store stock. For a more detailed explanation, please click here.
AS-IS Refers to the selling conditions of certain merchandise. Buyer typically assumes all risks in purchasing such goods and that merchandise is sold with no guarantees or returns.
HBA Health & Beauty Aids
Manifest A list of the items that are included in a load. Not all pallets or loads are manifested. If the load or pallet is manifested, you would be able to view a list of what would be in the load. Manifests are not 100% accurate and some room for error is to be expected. Manifests are typically generated by the department store facility.
Private/Store Label Brands that are either private or specific store label brands (not national brands)
Retail Value The value of an item or load based on its original retail price in the store.
Seasonal Goods Goods that are heavy in merchandise for a particular season like Halloween, Easter, Christmas, etc.
Shipping Terms
Lift-Gate A platform at the rear of a truck that is used to lower pallets to the ground/curb. A liftgate is needed when you do not have a loading dock or forklift available at the delivery location.
Loading Dock A platform that usually matches the height of the floor of a truck, that allows trucks to back up to the dock and permits easy and fast loading and unloading of the truck.
FOB Stands for "Free on Board" and typically refers to the shipping origin of the merchandise. Sometimes also signifies "Freight on Board."
LTL Less Than Load (a shipment of usually less than 8 pallets)
LCL Less than Container Load (an ocean shipment of less than a full container of pallets)
OCL Ocean Container Load (a full 20', 40' or 45' container of merchandise shipped via sea)
Bill of Lading Shipping paperwork that accompanies a delivery. You will be asked to sign the BOL upon receipt of a shipment.
Direct Shipment Refers to items that are shipped to the customer directly from a department store facility.
Drop Shipping An order that is placed with a vendor and shipped directly to the end consumer (Brokers deal with dropshippers when they do not want to touch or warehouse the merchandise. They receive orders from their customers, then place a drop-ship order with a vendor who ships the merchandise directly to the broker's customer). Dropship orders are typically shipped "blind," meaning with no trace of the vendor's name or address, to protect the broker.
Payment & Selling Terms
Credit Card Fees Fees which credit card companies charge vendors for collecting money via credit card. Typically 3%
Paypal Fees Fees which PayPal charges vendors for collecting money via PayPal. Typically 3%
Reseller's Permit Permit which allows you to resell merchandise legally


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+are+some+Common+Industry+Terms%3F%3C%2Ffont%3E

 

 

Website Features!

We are consistently working to improve our website services to give you a more streamlined user experience. As you may have noticed if you've been to our website before, we have just launched a brand new website with tons of new features and information to make your experience with Via more enjoyable and educational.

Below you will find helpful hints on how to navigate our website, features we offer, and some information we think will be useful to you.

We welcome any feedback, comments, suggestions or ideas on how we can continue to improve our site. Feel free to email us at feedback@viatrading.com if you’d like to contribute!

 

RESOURCE PAGE

We are proud to present you with our RESOURCE PAGE, a compilation of tons of useful information about:

  • Maximizing your profits by exploiting multiple resale channels
  • Glossaries of industry terms
  • Explanations of the different types of product conditions in the liquidation industry
  • Minimizing shipping costs
  • Selling tips and making the most of out of your excess merchandise
  • In-House services Via Trading offers
  • Shipping information for the liquidation industry
  • And more!!

Be sure to visit it and leave a comment or recommend the page to a friend!

 


 WEBSITE NAVIGATION

Our website is easy to navigate and all products are organized by categories. On the left hand side of the website, you can browse for products using the following filters:

  • CATEGORY – Show only products within a category (Electronics, Clothing, Cosmetics, etc)
  • PACKING – Show either pallets, case-packs or loads/truckloads
  • PRICE POINT – Show only items that will fit within your budget (under $250, Under $1000, etc)
  • CONDITION – Show only products that are New Overstock or Returns

Click on the link of your choice and it will pull up a list of all of the products that fit within that category.

We also have a section dedicated to eBay appropriate items (items that are high value and low bulk, and great for eBay sales).

 


ACCOUNT MANAGEMENT FEATURES

Once you create a free account on http://www.viatrading.com, you will be able to log in anytime and gain access to the following tools:

  • Add items to “your list.” While browsing our site, click “add to list” next to any item that you would like to keep in your list to refer to at a later time. The next time you log in, click on “my list,” and you will see all of those items saved there.
  • Open a service ticket. If you need to ask a question pertaining to an order if you have an issue with a purchase or anything else, you can click on “New Ticket,” to send us your concern. We will then reply to your ticket and all of the conversation will be saved for you to refer to anytime.
  • View your purchase history & order status. By clicking on “purchase history,” you will have access to all of your invoices with Via Trading. You can view the status of an invoice (processing or shipped), and print out all older invoices for your records.  
  • You can also change your password from this window, or add/remove shipping addresses from your account, if you have more than one shipping address.

 


SHIPPING INFORMATION

The shipping information page on our website contains important information on:

  • Obtaining shipping quotes
  • Typical shipping time frames
  • Different types of shipping methods
  • Minimizing shipping costs
  • Shipping procedures and paperwork

  Click here if you'd like to get a shipping quote!

 


 

VIRTUAL TOUR

By clicking on the Virtual Tour link on the top right hand corner of our homepage, you can get a bird’s eye view of our warehouse and see the services we offer, photos of our facility and sales floor, and other interesting tidbits about Via Trading.

We also have a multimedia presentation that you can watch, with live video footage from our auctions and discount events, as well as our warehouse opening event, day-to-day warehouse footage and more! Check out our Via Trading Videos page to see those!

 


AFFILIATE PROGRAM

Since August 2008, we have had an Affiliate Program in place that allows you to make money without doing anything!

If you have a website, blog or social networking page, you can put a Via Trading link/banner on your site to drive traffic to viatrading.com.

Any order that comes in through your referral will get you commission that you can either redeem for merchandise or opt to be paid by check every month.

If you choose to redeem it for merchandise, we will increase your commission discount by 10% to apply to your purchase.  

Click HERE for more info.

 

 


LIQUIDATION SERVICES

Via Trading offers different liquidation services if you have larger quantities of inventory you are looking to move. If you click on our Liquidation Services page, you will see the options available to you to move this excess merchandise: 

  • AUCTION PROGRAM --- Sell your goods through our live auctions!
  • CONSIGNMENT PROGRAM --- Free up your warehouse space and consign your merchandise to us for sale through our regular cash & carry warehouse and website sales.
  • BROKER PROGRAM – sell your merchandise through our website and  we ship it direct from your facility.
     
  • PARTNER PROGRAM - list goods you own at very competitive pricing for sale in small lots from our website and dropship them "blind" to our customers.

 




Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EWhat+features+does+your+website+have%3F%3C%2Ffont%3E

Liquidation Services

With our extensive customer base and network of sales channels, Via Trading is offering a series of liquidation services to vendors and customers who have excess inventory to move.


- Looking for an additional channel to move your goods
- Sitting on a small or large quantity of problem merchandise
- Looking to liquidate obsolete or slow-moving inventory
- Looking to clear a part of your inventory to free up warehouse or storage space

If any of these describe your situation, please read on and don’t hesitate to contact us by emailing liquidations@viatrading.com anytime or check out the information below for more details.

 

Sell your goods through our live auctions!

Every 1st Thursday of every month, Via Trading holds a well advertised outdoor live auction on our premises in Los Angeles. Over 300 lots of varying size and value are auctioned off with no reserve pricing. Over 200 wholesale buyers attend from all over Southern California and neighboring states. 

All goods are guaranteed to sell with minimal work on your part!

Please click here for more information

 

 

 

Free up your warehouse space and consign your merchandise to us for sale through our regular cash & carry warehouse and website sales.

Our professional processing team at Via Trading can process and prepare the goods for sale in the most efficient manner to recuperate the highest possible return for the goods. Merchandise can either be sold as one lot or broken down to be sold in smaller lots.

Minimum recovery rates can be set and mutually agreed on in advance.

Please
click here for more information.

 

 

List your products on our website and dropship them straight to our customers once we sell them!

Take advanage of one of the most popular liquidation websites in the USA and offer your goods to a wide range of customers worldwide!

Reach customers you may otherwise not access to and make your product visible to tens of thousands of monthly website visitors!

Please
click here for more information

 

If shipping to us is prohibitive because of distance or other factors, we can still advertise and liquidate your goods and have them shipped directly from your warehouse.

An agreement will be signed and the merchandise will need to be placed on an exclusive hold with us for a period of 30 to 90 days depending on the merchandise and volume.
Merchandise can be sold as one lot or as several smaller lots depending on the goods.

Via Trading can arrange shipping directly from your warehouse to our customer.

Our Marketing Team Can:
* Photograph the inventory
* Prepare sales sheets and presenters
* Create and upload website ad for the items
* Prepare email blasts that will go to over 50,000 opt-in wholesale buyers

Minimum recovery rates can be set and mutually agreed upon in advance.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EDo+you+provide+any+additional+services%3F%3C%2Ffont%3E


Via Trading offers Wholesale Dropshipping services free of charge, to eBayers or other e-commerce vendors who sell to their customers in small or large lots.

Please note, we are wholesale dropshippers only-- we cannot dropship one individual piece (like 1 phone or 1 pair of jeans). Our minimum order for dropshipping is 1 case, 1 pallet or 1 truckload of any wholesale merchandise of your choice that you see available on our website.

There is NO FEE for our wholesale drop shipping service.

The process is simple and outlined below. Please read this page if you are interested in having us wholesale drop ship for you, and feel free to email sales@viatrading.com should you have any questions.

dropshipping process

wholesale dropshipPlease register on our website or give us a call at 877-202-3616 (or +323-214-8914 if calling from overseas) to speak with an account manager who can set up an account for you.

 

wholesale dropshippingYou may take the pictures and descriptions of the merchandise you would like to sell from our website, and post them on your site or eBay store. (Please note: this only applies to pictures of merchandise. Our warehouse pictures are copyrighted and are solely for our use).

 

dropshippersList the wholesale lots on your site with as much detail as possible (speak with your account manager if you need more information about a particular lot). Copying and pasting our descriptions is a good way to avoid any misinformation. You are welcome to charge the price you wish, but we recommend a price that is higher than our lowest listed price (the price YOU pay), but still competitive with the market. Do some research prior to listing the lots to make sure you are not over or under pricing the items. 

 

dropshipOnce you have a customer interested in one of the lots, please call or email us for a shipping quote to your customer's exact address. Please do not take payment for the item or the shipping without first obtaining an accurate shipping quote. This is to make sure you do not lose money on the shipping, should the quote turn out higher than you had anticipated.

 

dropship wholesale lotsOnce your customer pays you for the goods and the payment has cleared, you can place the order with us online, by phone or by email. Be sure to include the shipping address of the customer, as well as the address/company name you would like to show on the paperwork as the "ship from" address. We will ship the merchandise with a blank packing list showing no trace of Via Trading.

 

drop ship palletsWe will then send you an invoice and you will be asked to remit payment. We accept payment by Credit Card, Paypal or Wire Transfer. Once the payment has been received the order will ship to your customer within 24-48 hours. We will email you a tracking number for the shipment which you will be welcome to send to your customer.

 

If you have any questions, please give us a call at 877-202-3616 or email sales@viatrading.com.

 

IMPORTANT: Please be sure to carefully read the descriptions of the items before selling them. Much of the merchandise we sell is Customer Returns, as-is, sold with no guarantee of functionality. Certain items will need to be worked and repaired, and some may need to be discarded. The idea is that your customer is paying such a small percentage of the value of the goods, that he/she can make profit on the items that DO work and the items which he/she will repair/restore.
In order to avoid complaints, it is VERY important that your customers understand this before purchasing customer returns. It is often a good idea to have them fill out a form stating that they understand the risks of purchasing as-is merchandise. We can help you with this if you need.



We do offer items which are New/Overstock, which will not have any damages. You can see those items on our website as well by clicking on "New/Overstock" in the "Shop by Condition" menu. Please click here if you would like to read more information about Conditions of Goods and what to expect when buying or selling such items.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EDo+you+Dropship%3F%3C%2Ffont%3E

All goods are sold "AS IS" and all Sales are final. There is no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability.

No Exchanges, Refunds or Credits.

Having said that, we do our best to manifest as accurately as possible our pallets, or explain as accurately as possible what, to the best of our knowledge and beliefs is included in each load/pallet. If for example you purchased an electronics load, and you received clothing, then of course we will fully compensate you for this.

If for any reason, you are unsatisfied with a purchase from us, contact us within 48 hours of receiving your order and we will do our best to make you satisfied.

This is not a 100% accurate and "straight-forward" business, and we do our best to be as descriptive as possible with the information available to us, however, we would be lying if we said mistakes don't happen - they do - so please get in touch with us if you are in any doubt about anything, before or after you receive your order.

Please keep in mind that we are in this for the long haul, and maintaining a high number of loyal customers is our goal - if you cannot make money with our products then you will not re-order from us. Our objective is to make our loads as profitable as possible to you so that you may keep coming back for more.

 


 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22blue%22%3EIf+I+am+unsatisfied+with+the+goods+I+receive+what+can+I+do%3F%3C%2Ffont%3E

Quienes somos y que hacemos?

 

Via Trading Corporation fue fundada en el 2002.

Via Trading es un mayorista de productos que se especializa en la venta de mercancía liquidada, “overstock” (no se vendió en la tienda) y devoluciones de tienda. Utilizamos muchas conexiones con tiendas de menudeo,  manufactures, compañías de aseguranza y tiendas que se han ido a la bancarrota, para proveer a nuestros clientes con una variedad de productos a precios especiales.

Nuestras compras en volumen nos permite ahorrar dinero y ese descuento se lo pasamos a nuestros clientes. Precios especiales y variedad de productos nos ayuda a crear un local que tiene algo para todos.

Siempre habiendo tenido una vista a plazo largo, nuestra meta es establecer una relación a plazo largo con nuestros clientes.

Podemos mandar nuestros productos por todo el país a precios muy competitivos y también podemos exportar por casi todo el mundo. Somos miembros orgullosos del “Better Business Bureau” con una calificación de “A”, y hemos sido reconocidos por tres años seguidos por “Inc. 500” como una de las compañías que ha crecido más. También hemos aparecido en NBC, ABC, Univision, y Forbes Magazine.

Nuestra meta es complacer a todos nuestros clientes, grandes o chicos y siempre seremos honestos y sinceros. Estamos orgullosos de la rapidez y calidad de nuestro servicio. Siempre contestamos correos electrónicos de una manera rápida y eficiente y siempre podrá hablar con un representante si nos habla por teléfono durante nuestras horas de trabajo.


La mayoría de tiendas de departamento o tiendas grandes tienen programas para liquidar productos que ya no quieren vender en sus tiendas. Estos productos incluyen: retornos, modelos de tienda, modelos descontinuados y producto que no se vendió.

Por favor visite nuestra página de recursos para más información acerca de este tipo de productos.

Siempre bienvenimos llamadas telefónicas, visitas en persona o correos electrónicos por si tiene preguntas o comentarios. 

También apreciaríamos cualquier opinión que usted tenga acerca de nuestra página de web o el contenido. Puede mandar sus comentarios a feedback@viatrading.com     

 

Información de Contacto

Domicilio: 2520 Industry Way, Lynwood CA 90262 Tel: 1-323-214-8914
Tel Gratis 1-877-202-3616
Fax Gratis 1-877-677-5975
Tel Intl: +323-214-8914
Fax Intl: +323-214-8936

Correo Electrónico: sales@viatrading.com

Horas de Operación: lunes – Viernes de 7AM a 7PM y Sábados de 9AM a 5PM

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQuienes+somos+y+que+hacemos%3F%3C%2Ffont%3E

Porque trabajar con Via Trading?

Por que más de 10,000 negocios e individuos han escogido a Via Trading como su proveedor?

* 7 años especializándose en el negocio de retorno de productos de tienda

* No vendemos a menudeo (no competimos con nuestros clientes) como algunas otras compañías de liquidación

* Tenemos una calificación de “A” con el Better Business Bureau 

* Hemos estado ranqueados 3 años consecutivos por Inc 500 y Los Ángeles Business Journal, como una de las compañías que ha estado creciendo más rápidamente en Los Ángeles y los Estados Unidos 

* No hay un requerimiento mínimo de compras en dólares

* Nuestra compañía tiene un mínimo de 100 años de experiencia en ventas y servicio  

* Puede visitar nuestro almacén sin hacer cita

* Toda la mercancía puede ser inspeccionada antes de comprarla

* Hablamos ingles, español, francés, árabe, hebreo e italiano

* Mas del 90% de nuestras ventas son de compradores que han comprado con nosotros antes

* Mas del 90% de nuestras ordenes se mandan el mismo día

* Mandamos a todo el país y casi todo el mundo

* Tenemos la mayor cantidad de variedad en la industria

* Aceptamos tarjetas de crédito, Paypal, transferencias, cheques y Money orders

* Somos dueños de toda nuestra mercancía. Mandamos nuestra mercancía de nuestro almacén

* Respondemos a llamadas y correos electrónicos inmediatamente

* Todos nuestros clientes tienen su propio agente y les pueden hablar al celular del agente directamente

* Estamos abiertos 68 horas a la semana de lunes a sábado

* Es fácil de ordenar por la Internet, por teléfono, por correo electrónico o en persona

* Tendrá una historia de sus compras en la Internet y puede imprimir sus facturas cuando quiera

* Nuestro website es fácil de usar y también le sirve como un recurso para aprender más de esta industria

* No se requiere licencia de negocio o Tax ID para comprar con nosotros

* Tenemos mercancía nueva cada día

 



Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EPorque+trabajar+con+Via+Trading%3F%3C%2Ffont%3E

Como me puedo contactar con Via Trading?

 

Información de Contacto

Teléfono: 1-323-214-8914

Llamada Gratis: 1-877-202-3616

Fax: 1-877-677-5975

 

Teléfono Internacional: 1-323-214-8914

Fax Internacional: 1-323-214-8936

 

Domicilio:

Via Trading Corporation

2520 Industry Way

Lynwood, CA 90262

 

Correo Electronico:

sales@viatrading.com

Haga click aqui para direcciones

 

Puede recoger su mercancía – Nos puede visitar sin hacer cita


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+me+puedo+contactar+con+Via+Trading%3F%3C%2Ffont%3E

Como puedo hacer una orden?

Puede hacer su orden viniendo al almacén en persona, por teléfono, por correo electrónico o usando nuestro website.

Para ordenar por teléfono llámenos al 1-877-202-3616 si esta llamando dentro de los Estados Unidos. Si nos esta llamando fuera de los Estados Unidos por favor llámenos al 1-323-214-8914.

Para ordenar por correo electrónico comuníquese con nosotros a

sales@viatrading.com

 

Para poner una orden en nuestra pagina internet tome los siguientes pasos:


1) Regístrese gratis aquí. Después de haberse registrado, podrá meter una orden.

2) Vea nuestra lista de mercancía en las diferentes categorías. Cuando encuentre algo que le guste, haga clic en “agregue a la carreta” para añadir el producto a su carreta de compras. Cuando haya escogido sus productos, haga clic en “checkout” y siga las instrucciones.

SU PAGO NO SE TOMARA AL METER LA ORDEN. LA FACTURA PRELIMINAR NO INCLUYE EL COSTO DEL ENVIO. DESPUES DE METER LA ORDEN, USTED SERA CONTACTADO POR UN AGENTE PARA TOMAR LA INFORMACION DE PAGO.

3) Su agente de ventas se contactare con usted dentro de 24 horas de haber metido la orden (el lunes si mete la orden durante el fin de semana). Le daremos las mejores opciones para hacer el mandado y tomaremos la información de usted para hacer el pago. Si quiere hacer el proceso mas rápido, por favor llámenos al 1-877-202-3616.   

4) Después de haber recibido su pago y cualquier documento requerido, mandaremos su orden dentro de 48 horas. Recibirá un “tracking number” por correo electrónico para poder saber cuando recibirá su orden.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+puedo+hacer+una+orden%3F%3C%2Ffont%3E

Como se manda la mercancía?


Mercancía en cajas se manda por UPS. Mercancía en paletas se manda por compañía de trocas (trucking company). Si el mandado es internacional, se usa una compañía naviera. Su paleta le va a llegar completamente envuelta en plástico negro. Siempre tomamos la precaución de empacar la mercancía de una manera segura y eficiente.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+se+manda+la+mercanc%C3%ADa%3F%3C%2Ffont%3E


El costo del mandado depende de lo siguiente:

* El peso del producto que esta mandando y la cantidad de cajas, paletas (también conocidas como pacas) o lotes que esta mandando

* El domicilio en donde se va a mandar el producto

* Si el domicilio es una CASA o un NEGOCIO

Por favor haga clic aquí para ver nuestra página de “Información de Mandado”que le dará información detallada acerca de:

* Como obtener una cotización del precio del mandado

* El costo general del mandado

* Las horas del mandado

* La manera del mandado


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3ECuanto+cuesta+hacer+el+mandado+de+la+mercanc%C3%ADa%3F

La mayoría de las órdenes se mandan dentro de 24 a 48 horas. La mayoría de las órdenes llegaran a su destino entre 1 y 5 días después de haberse mandado de nuestro almacén.

Ordenes internacionales se tardan de 6 a 14 días cuando se mandan por aire, y de 45 a 60 días si se mandan por barco.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3ECuanto+tiempo+se+tarda+en+llegar+la+mercanc%C3%ADa%3F%3C%2Ffont%3E

Mandamos a casi todos los países del mundo. Ordenes internacionales se tardan de 6 a 14 días en llegar cuando se mandan por aire, y de 45 a 60 días si se mandan por barco.

Por favor haga clic aquí para información acerca de costos y tiempos de envió

Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EHacen+mandados+internacionales%3F%3C%2Ffont%3E

Quien se hará responsable por el mandado de la mercancía?

Podemos ofrecerle precios muy competitivos por cualquier mandado dentro del país o a casi todos los países del mundo.

Via Trading le puede hacer el mandado pero cualquier reclamo debe de hacerse directamente con la compañía que entrega la mercancía. Via Trading no es responsable por las tarifas de carga, o por mercancía que ha sido dañada, perdida o demorada durante el mandado. Todas las cotizaciones del mandado no incluyen aseguransa de la mercancía. Si quiere asegurar la mercancía, déjele saber a su agente de ventas.

Si quiere, usted mismo puede usar su propia compañía de mandados.

Tenemos un “forklift” para ayudarlo a cargar su mercancía en nuestro almacén sin ningún costo adicional.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQuien+se+har%C3%A1+responsable+por+el+mandado+de+la+mercanc%C3%ADa%3F%3C%2Ffont%3E

Tenemos dos tipos de precios:

 

Por Pieza y por Palleta

 

Cualquier caja o palleta que tenga una cantidad exacta de piezas, el precio que ve es por pieza.

 

Por ejemplo:

 

 

En este ejemplo el precio por pieza es de $0.75. Junto al precio esta la cantidad que viene en la caja. En este ejemplo son 200 piezas por caja. El precio completo por toda la caja (no incluyendo el mandado) es de $0.75 x 200 = $150.

------------------------------------------------------------------------------------------------------------

 

Ejemplo de Descuento de Volumen:

 


Si hay diferentes precios basado en la cantidad de cajas, entonces estamos ofreciendo un descuento de volumen. Entre mas cajas ordenas menos pagas por pieza.

En este ejemplo cada caja tiene 250 piezas. Si compra 1 caja el precio es de

$1.50 x 250 = $375.

Si compra de 2-3 cajas, el precio es de $1.40 x 250 = $350 por caja

 

 

Ejemplo de Precio de Palleta sin cuenta exacta de piezas:

 

 

Las piezas no vienen contadas en esta palleta y el precio es por la palleta.

En este caso, el precio de la palleta es de $300.

 

Si tiene cualquier otra pregunta acerca de nuestros precios, por favor llámenos al 1-877-202-3616 o por correo electrónico a sales@viatrading.com

 

 

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+funccionan+sus+precios%3F%3C%2Ffont%3E

Tengo que proveer algún tipo de documentación antes de meter la orden?

Si esta en California y tiene un Permiso de Vendedor (Resellers Permit), le mandaremos un link a una forma que tendrá que llenar, firmar y mandar de vuelta por fax con una copia de su Certificado de Vendedor. El Certificado de Vendedor le permite comprar el producto sin tener que pagar el Impuesto de Venta de California (California Sales Tax) que es de 9.75%.

Si vive en California pero no tiene un Permiso de Vendedor, todavía puede comprar producto con nosotros pero tendrá que pagar el impuesto de venta de 9.75%.

Si quiere obtener un Permiso de Venta, por favor vaya a

www.boe.ca.gov para más información. 

También puede obtener los números telefónicos de todas las oficinas en California del Borrad of Equalization

www.boe.ca.gov/info/phone.htm

La única otra forma que tendrá que llenar con nosotros es el “Conditions of Purchase Form” que será mandado a usted por correo electrónico con su factura. Este documento delinea las condiciones de compra y requiere su firma antes de que pagué por su orden.

Si viene a nuestro almacén a comprar en persona y vive en California, por favor traiga su Permiso de Vendedor y una identificación personal. Si no tiene el Permiso de Vendedor, todavía puede comprar con nosotros pero tendrá que pagar el California Sales Tax. 

Si no vive en California pero va a venir a nuestro almacén a comprar, por favor traiga su Licencia de Negocio. Tendrá que llenar la forma de “Out of State” diciendo que usted se va a llevar la mercancía para vender afuera del estado. Tendremos que hacer una fotocopia de su Licencia de Negocio.

Compradores de Arizona, Nuevo México, Oklahoma, Utah o Tejas que vienen a comprar en persona, tendrán que traer una copia de su Permiso de Vendedor de su estado para no tener que pagar el impuesto estatal. También tendrán que llenar la forma de “Border Status Uniform Sale for Resale Certificate” para que no tengan que pagar el impuesto estatal. Nosotros le proporcionaremos esta forma.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3ETengo+que+proveer+alg%C3%BAn+tipo+de+documentaci%C3%B3n+antes+de+meter+la+orden%3F%3C%2Ffont%3E

Pueden pagar con Cheque*, Money Order, Deposito Bancario, Giro Electrónico, Western Union, PayPal** y tarjeta de crédito***.

* El cheque debe pasar antes de llevarse la mercancía

** Solo aceptamos PayPal si el domicilio es el mismo adonde vamos a mandar la mercancía

*** La primera vez que pague con tarjeta, nos tendrá que mandar por fax una copia de la parte de enfrente y atrás de la tarjeta y también una copia de identificación. También tendrá que mandarnos por fax la forma de Autorización de Cargo de Tarjeta de crédito y firmar la factura. Solo mandaremos la mercancía al mismo domicilio de la tarjeta.

Ordenes mas grandes de una cierta cantidad no pueden ser pagadas con tarjeta de crédito o PayPal.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+puedo+pagar%3F%3C%2Ffont%3E

Después de haber puesto la orden, su agente de ventas le mandara por correo electrónico links a las formas que tiene que llenar. Si no recibe las formas por favor llámenos. También puede acceder las formas haciendo clic aquí.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EEn+donde+obtengo+las+formas+que+tengo+que+firmar%3F%3C%2Ffont%3E

Típicamente estos son productos que tiendas han decidido liquidar por varias razones:

 

  • Modelos en la tienda
  • Producto fuera de su empaque o con empaquetado dañado
  • Producto devuelto por el comprador
  • Daños cosméticos o ligeramente dañados
  • Les faltan algunas piezas como cables, control remotos, manuales etc.,
  • El producto no funciona
  • Pasados de temporada

 

Dependiendo de donde provienen y la categoría del producto, el porcentaje que esta dañado varia mucho.

Hablando de una manera general, el promedio en la industria es el siguiente:

65-75% funciona, 20% es reparable y 5-15% solo sirve para sacar partes.

En realidad ninguna caja o paleta va tener estos porcentajes exactos, pero comprando de manera regular, este es el promedio.

Nota: Muchas tiendas no separan “devoluciones” y “overstocks” y es bastante típico que un porcentaje de lotes de devoluciones tengan overstock.

La mayoría de nuestras paletas serán de “Customer returns” pero también tenemos cajas y paletas que solo contienen “Overstock”. Puede buscar mercancía en nuestro website que solo es nueva u overstock haciendo clic en esa categoría. Las categorías se encuentran en la columna izquierda en nuestro website.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQue+est+%27Producto+Regresado%27%3F%3C%2Ffont%3E

Por favor dénos la siguiente información:


1) El código postal a donde se va a mandar la mercancía

 

2) Si la mercancía se va a mandar a una casa o a un negocio

 

3) Si esta ordenando mercancía en palleta, necesitamos saber si tiene un “fork-lift”. Si no tiene “fork-lift”, se tiene que mandar una troca con “lift-gate”.

 

4) La cantidad y el tipo de producto que va a ordenar

 

Por favor note que todas las cotizaciones que damos solo son estimados. Al meter la orden, le vamos a dar un precio fijo.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQue+informaci%C3%B3n+debo+proveer+para+recibir+una+cotizaci%C3%B3n+de+mandado%3F%3C%2Ffont%3E

Dependiendo en el tipo de producto y de donde proviene, el porcentaje varía mucho.

 

Por ejemplo, normalmente la ropa tiene un porcentaje muy bajo de piezas dañadas. La mayoría de las piezas son regresadas porque no quedaron bien o cambiaron de mente y no les gusto etc. La tienda no quiere tomar el tiempo de reempacar y reetiquetar la ropa. En vez la venden a negocios como nosotros.

Normalmente, mercancía electrónica o mecánica va a tener un porcentaje más alto de piezas dañadas.

A plazo largo, el promedio en la industria es del siguiente:

65-75% funciona, 20% es reparable y 5-15% solo sirve para sacar partes.

Claro ninguna paleta o lote va a tener exactamente este porcentaje. Pero a plazo largo este es el promedio.

Por favor noten que el porcentaje exacto de lo que funciona en cada paleta o lote no se sabe y nunca probamos las piezas.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQue+porcentaje+de+la+mercancia+fonciona%3F%3C%2Ffont%3E

Típicamente se refiere a productos que nunca fueron vendidos, pero son considerados como exceso de inventario. 

Overstocks típicamente están en buena condición, y tienen las siguientes características:

 

  • El producto puede tener etiquetas de precio o de venta especial
  • Pueden haber sido manoseadas
  • Pueden tener las etiquetas de marca cortadas o marcadas
  • Un porcentaje del producto puede venir sin su empaquetado o con empaquetado dañado
  • Algunas piezas pueden estar expiradas

 

Generalmente, Overstock requiere menos trabajo que Customer Returns en términos de arreglar el producto. Pero si requiere que prueben el producto por defectos, tal vez tengan que limpiar el empaquetado o quitarle etiquetas de precio.

Otro tipo de producto en esta industria se llama “Master Case Goods”. Estos son productos que son 100% nuevos y todavía están en su empaquetado original de la fábrica. De vez en cuando nos llega este tipo de producto. Los puede encontrar en la sección de “New Overstock” en nuestro website.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EQue+son+%22Overstocks%22+o+%22Shelf+Pulls%22%3C%2Ffont%3E


Dependiendo en el tipo de paleta, el precio promedio y la cuenta de piezas se basa en la cuenta y el valor total del lote que compramos y después lo dividimos por la cantidad de paletas que armamos del lote.

Por ejemplo, si compramos un lote de herramientas de 10 paletas y sabemos que el valor total de mayoreo es de $20,000 y la cuenta total de piezas es de 3000 piezas, entonces sabemos que el valor promedio de cada paleta es de $2000 y la cantidad promedia de piezas por paleta es de 300 piezas.

En este ejemplo la cantidad de piezas por paleta es simple. Pero para establecer el valor de menudeo de cada paleta tenemos que hacer una estimación. En este caso podemos estimar que el valor de menudeo es de $3000 a $4000.

Por favor noten que esto no es una ciencia exacta y estamos asumiendo que cada paleta en el lote tiene más o menos la misma cantidad.

 


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EComo+se+estabecen+los+valores+y+la+cuenta+de+piezas%3F%3C%2Ffont%3E

NO.

Este negocio no es para todos y nadie se va a hacer rico de un día a otro. Si están dispuestos a trabajar duro y meter el esfuerzo que se requiere, entonces uno si puede tener éxito a plazo largo. Este negocio es para usted si esta dispuesto a hacer lo siguiente:

 

  • Probar cada pieza que a comprado
  • Reparar lo que este roto o limpiar lo que esta sucio
  • Recibir mercancía que no esta inmediatamente lista para venderse

 

Si esta dispuesto a probar, reparar, limpiar y ser creativo en su manera de vender la mercancía, entonces este negocio si es para usted. Una gran mayoría de gente que participa en este negocio saca muy buena ganancia. La industria en si genera alrededor de $100 billones. Miles de gente de manera diaria participan en esta industria.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EEs+este+negocio+para+todos%3F%3C%2Ffont%3E

Preferimos que nuestros clientes vengan a nuestro almacén. Usted puede inspeccionar toda la mercancía.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EPuedo+ir+al+almac%C3%A9n+para+ver+la+mercanc%C3%ADa%3F%3C%2Ffont%3E

La mayoría de las transacciones en esta industria se hacen a “ciegas” (sin un manifestó de lo que contiene la paleta o el lote)

Ciertas tiendas de departamento si proveen un manifestó cuando compramos lotes de ellos, pero la mayoría de las veces los lotes no tienen manifiestos.

Cuando se trata de paletas, la mayoría no tienen manifiestos y nosotros no contamos pieza por pieza para establecer un manifestó.

Cuando tenemos esta información, se la proveemos al cliente.

También proveemos fotos de las paletas y descripciones del producto.


Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3EPuedo+saber+exactemente+que+hay+en+la+paleta+antes+de+comprarla%3F%3C%2Ffont%3E

 


Si es nuevo a este negocio, hemos preparado una lista de palabras comunes a esta industria.


Terminologia del Empaquetado
Termino Significación
Paleta Una plataforma de madera que se usa para poner la mercancía. Normalmente miden 40 x 48 pulgadas. Se mueven con “forklifts” o “pallet jacks”.
Pacas Lo mismo que una paleta.
Gaylord Una caja de cartón que va encima de la palleta. La mercancía se pone adentro del Gaylord. Normalmente miden 48 x 48 x 48 pulgadas.
Bin Una caja de cartón similar al Gaylord pero mas corta (24 pulgadas de altura).
Caja Una caja de cartón todavía mas chica usada para mandar producto por UPS.
Master Case Producto 100% nuevo que viene en su empaquetado original de la fabrica.
Industry & Merchandise Terms
Salvage Diferentes compañías usan esta palabra de maneras diferentes. Normalmente, esta palabra se usa para describir mercancía que una tienda ya no quiere vender por varias razones y por eso lo están liquidando.
Producto Regresado Mercancía que fue comprada por el consumidor y ha sido devuelta a la tienda por varias razones.
Shelf Pull/Overstock Mercancía que nunca fue comprada por el consumidor, o sea no se vendió. Pero por varias razones la tienda ya no la quiere vender y por eso la liquidan.
AS-IS Se refiere a las condiciones de venta de la mercancía. El producto se vende como esta, sin garantías y sin poder devolverse por el comprador.
HBA Mercancía relacionada a la salud y belleza.
Manifiesto Manifiesto de todo lo que viene en el lote. El manifiesto lo genera la tienda de departamento. No hay garantía de que el manifiesto sea 100% correcto.
Marcas privadas Marcas que son privadas o de una tienda en particular. No son marcas que se venden por todo el país.
Valor de Menudeo El precio de menudeo. El valor de la mercancía basada en el precio original de la tienda.
De Temporada Mercancía estacional. Por ejemplo, de navidad, pascua o halloween.
Terminologia de Envios
Lift-Gate Una plataforma atrás del camión que se usa para bajar las palletas. Esto se requiere cuando un negocio no tiene un “loading dock” o “forklift”.
Loading Dock Embarcadero en donde el camión llega a dejar las palletas.
FOB El punto de origen de donde se manda la mercancía.
LTL Menos de un lote, normalmente menos de 8 palletas.
LCL Menos de un lote de contenedor. Un mandado por barco que no llena el contenedor completamente.
OCL Un lote de contenedor que se manda por barco. Hay 3 tipos de contenedor: 20 pies, 40 pies o 45 pies.
Bill of Lading El papeleo que va con el envió. El comprador firma el BOL al recibir la mercancía.
Direct Shipment Un envió que se manda directamente de la tienda de departamento.
Drop Shipping Una orden que se manda directamente del vendedor al comprador. Normalmente se usa por intermediarios (brokers). El intermediario no es el dueño del producto, el simplemente encuentra el producto para el comprador y lo manda directamente, en vez de recibirlo el mismo. Normalmente, el producto no tiene ni un rasgo de donde viene el producto, entonces el comprador tiene que seguir usando al intermediario.
Terminologia de Venta y Pago
Cargos de Tarjeta Cargos que las compañías de crédito le cobran al vendedor por cada transacción. Normalmente son de 3%.
Cargos de Paypal Cargos que Paypal le cobra al vendedor por cada transacción. Normalmente son de 3%.
Permiso de Ventas Permiso que le permite a uno vender producto legalmente.

Direct link to this Question:

http://www.viatrading.com/faq.jhtm?question=%3Cfont+color%3D%22black%22%3ECuales+son+algunas+de+las+terminolog%C3%ADas+comunes+de+esta+industria%3F%3C%2Ffont%3E
 
 

Powered by WebJaguar eCommerce Platform